A.S.K. (International) Agencies Pty Ltd
Business in Sydney
www.beyondfurniture.com.au
Address
49-59 O'Riordan St. Alexandria. Sydney, NSW, 2015.Are you the owner or manager of this company?
What you should know about A.S.K. (International) Agencies Pty Ltd
The concept of Beyond Furniture was beginning discussed when friends (now business partners) noticed an absence of well designed, lofty quality, affordable modern European styled furniture on the Australian domestic market. They embarked on a research trip and met with two international furniture design and manufacturing groups, specializing in new European furniture, exactly the quality and style they were looking for. They spent time visiting the manufacturing facilities and were pleased that these manufacturers were building furniture with the utmost quality and attention to detail, and designing furniture with a versatility that suited the Australian market. Beyond Furniture was established in 2003 as part of the groups exclusive dealer in Australia, to import directly from the manufacturers. This factory to retail place model ensures the company immense advantage to give customers the competitive prices with vast design and quality. Our goal has always been to assist our customers find the furniture style they love, the functionality and comfort they can enjoy, we do this by taking overseas trips multiple times a year to find the latest and maximum designs and make it available to our clients, we now import furniture from Europe (Italy Germany) Asia, we also sell local paintings and rugs. We’ve experienced some bad services as a consumer, especially in followup and after sale service, the process is intricate and disconnected from sales to delivery. We don’t want our customers to go through that process when shopping with us. We have established a service focused team of staff to ensure our service is highly efficient. Every individual in our team is an expert in their field, from the highly trained sales team, to our Interior Designers who work on the floor and are available to speak directly with our customers, to our admin team, equipped with the best technology, who work tirelessly to ensure the ordering and delivery systems run seamlessly, and our own gregarious delivery and service team who deliver, assemble and aid all our customers in the Sydney delivery region. We are a company who thrives on building long term relationships with distinguished suppliers, relationships within our company, and most importantly lengthy term relationships with our customers. We see repeat business and referrals as our major measure of success, and value the relationships and friendships we have established over the years. We have a young, dynamic team who are highly passionate about the company, helping our customers and design. The Business Owners : Two friends with backgrounds in trade, management and hospitality had a conversation regarding the service and product quality gap in the market when one needed new furniture for her house. This led to further research and an overseas trip to find manufacturers of unique furniture pieces with huge quality, suitable for the Australian market leading to the launch of Beyond Furniture in 2003. Their combined experience in running businesses has taught them that finding the right product is no guarantee of success, it’s the people who make it happen, and creating the superior customer experience is their first priority. They established a team around them who are passionate about service, furniture and design and who share their values. The istration Team : Investment in our systems and integrated technology has allowed us to establish a seamless ordering, dispatch customer service system. Our tireless admin team labor solid to ensure that when you make an inquiry with us we can tell you exactly what’s in stock, and where, how far away it is if it’s on back order, when you can expect it, when dispatch is, all records of payments and any buy history is stored, all on one centralized system, if you call any store, we can get you the information you need. The Design Team : The design team consists of both our competent Interior Design staff that carry out our Interior Decoration Service, and our graphics and web development team. The Design team can help customers with finding furniture solutions for complete homes, or impartial rooms (see more on our Interior Design Service), they can aid with fitting out display or rental properties for commercial clients, and they produce the graphics and media related work. Get to know our design team further, trail their blog on aw.blognblogs.com. The Delivery Service Team : Our delivery and service team have been with us for years and we think they are honest fantastic. From a customer service point of view, we know the delivery and service team will exit the most enduring impression in our customer’s heads, as they enter
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