BlueFox Group
Business Management in Sydney

BlueFox is a training organisation that works with companies to improve the way their people engage with customers through their call centre. We work with Call Centres and BPOs in Australia and in the Asia region. Description BlueFox provides telephone skills training for inbound and outbound Call and Contact Centres. Our programs cater to Customer Service Operators, Supervisors, Telesales Professionals, Team Leaders and Operations Managers. Above all, we help you maximise the income potential of your call centre. We tailor our learning to suit your business and to help you develop a strong identity with your clients. Our approach allows your phone based agents to create a customer experience that makes the customer feel like they’re getting a face-to-face service. Mission We are committed to working with people and organisations that are passionate about achieving excellence in everything they do. Improving Customer Satisfaction, Call Handling time, and Revenue Results are our clients’ number one priority. We specialise in the design and delivery of customer-focused call centre training solutions for global brands. (more).