Pcsoft Pty Ltd
Computer Services in Sydney
www.pcsoft.com.au/
Address
Level 14, Lumley House, 309 Kent St. Sydney. Sydney, NSW, 2000.Are you the owner or manager of this company?
What you should know about Pcsoft Pty Ltd
PCSOFT has been serving the Sydney area since 2005, providing IT Support such as technical help desk support, computer support, and consulting to insignificant and moderate sized businesses. It's perpetual been our goal to produce enterprise level IT practices and solutions to the small business sector, with insignificant business prices. We partner with many types of businesses in the area, and strive to eliminate IT issues earlier they cause expensive downtime, so you can continue to drive your business forward. Chat with a live encourage team member and receive Sales and Technical Support. We're in this business to aid other small businesses grow and move forward. There is no catch, no gimmick, honest experience and superior practices that we've honed over the years to make our services work for YOUR business needs. You pay your employees to work, but if their workstations aren't working or the server is unreachable, they can't do their jobs. Did you know that maximum of the day today IT issues you experience can be resolved with just a trivial proactive maintenance? IT Support doesn't need to be expensive or frustrating. That's why it is my personal goal to change the way you think about IT, and here's how: I will donate you 2 release hours of our Manage Your IT service to show you that there is a better way to solve those day today issues that plague businesses everywhere of all sizes. I'll admit, it happens, although rarely. I want to give you a chance to experience it earlier you risk your money on a complete new IT company. In the IT Industry, we call this the 'break fix' practice. These onside technicians are expensive, and the company they work for often has expectations for the amount of billable time their employees need to have. It is a attractive standard practice for the technician to manage their own time to an extent, and they are responsible for producing their own billing and that is reflected in their pay. In a situation like this, the tech wants to total the task and move on to the after client to rack up adequate billable hours to make their boss happy. This leaves them in a position where they simply don't have the time to resolve other issues or run maintenance on systems to minimize downtime and ensure that your complete infrastructure is running smoothly. Plus, answering questions and checking into other issues might cut into the other billable visits that tech has that day. This method works well adequate for residential users with computer troubles, but let's be serious, you are trying to run a business. This is so the technician can pack up their day with as many onside client visits as possible. When the tech visits your office, they usually have a block of time to complete a series of proactive maintenance tasks to keep your IT running well. Tech support companies love this model because it gives them guaranteed billable hours and they take no risk because if you need more help, they simply bill you by the hour. Do you have questions about IT Services and what they can do for your company? With our growing team of remote associates, Peter and his team have become an essential piece of our organization and have been instrumental in creating a communication network system that is highly efficient and thoroughly workable.
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